Refund Policy

At BloxBoom, we are committed to customer satisfaction and stand firmly behind the quality of our products. Our refund policy is designed to ensure a fair and transparent process for all our customers. Please read the following terms carefully:

1. Refund Request Period: You have 24 hours from the time of your purchase to request a refund. Requests made after this period will not be eligible for a refund.
2. Product Claim Status: Refunds are available only for customers who have not claimed the product through our automated delivery system. Once a product is claimed, it is no longer eligible for a refund.
3. Processing Timeframe: Refund requests are processed within 3-7 business days. Note that it may take additional time for the refund to appear on your credit card statement.
4. Initial Purchase Only: Our refund policy applies only to your initial purchase. Subsequent purchases are not eligible for refunds.
5. Abuse of Policy: We reserve the right to refuse a refund if we suspect abuse of our refund policy.
6. No Disputes: By agreeing to this policy, you acknowledge that you are the cardholder or have permission from the cardholder to make the purchase, and you waive the right to dispute the transaction.
7. 24-Hour Delivery Guarantee: If you do not receive your items within 24 hours, you are eligible to request a refund within the next 3 days.
8. Return Eligibility: To be eligible for a refund, you must have attempted to use our automated delivery system at least twice. A link to this system is provided via email after purchase.
9. How to Request a Refund: Contact us at support@bloxboom.com to initiate the refund process. Include your order details and the reason for the refund request.
10. Non-Returnable Items: Items that have been claimed are not eligible for refund or exchange due to the automated nature of our delivery system.

For any questions or concerns about our refund policy, please contact our customer service team at support@bloxboom.com. We appreciate your understanding and are here to assist you.

Refund Policy

1. Refund Request Period: You have 24 hours from the time of your purchase to request a refund. Requests made after this period will not be eligible for a refund.

2. Product Claim Status: Refunds are available only for customers who have not claimed the product through our automated delivery system. Once a product is claimed, it is no longer eligible for a refund.

3. Processing Timeframe: Refund requests are processed within 3-7 business days. Note that it may take additional time for the refund to appear on your credit card statement.

4. Initial Purchase Only: Our refund policy applies only to your initial purchase. Subsequent purchases are not eligible for refunds.

5. Abuse of Policy: We reserve the right to refuse a refund if we suspect abuse of our refund policy.

6. No Disputes: By agreeing to this policy, you acknowledge that you are the cardholder or have permission from the cardholder to make the purchase, and you waive the right to dispute the transaction.

7. 24-Hour Delivery Guarantee: If you do not receive your items within 24 hours, you are eligible to request a refund within the next 3 days.

8. Return Eligibility: To be eligible for a refund, you must have attempted to use our automated delivery system at least twice. A link to this system is provided via email after purchase.

9. How to Request a Refund: Contact us at support@bloxboom.com to initiate the refund process. Include your order details and the reason for the refund request.

10. Non-Returnable Items: Items that have been claimed are not eligible for refund or exchange due to the automated nature of our delivery system.

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